Privacy Policy for AG Lawn Professionals
At AG Lawn Professionals, we are committed to protecting the privacy of our clients in Wellington and throughout Palm Beach County. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services or interact with our online platform, aglawnprofessionalsfl.com. We understand the importance of maintaining your trust and are dedicated to handling your personal data responsibly and in compliance with applicable privacy laws.
Information We Collect
We collect various types of information to provide and improve our lawn care and landscaping services:
- Personal Identification Information: This includes your name, postal address (for service delivery and billing), email address, and telephone number when you request a quote, schedule services, or contact us.
- Service-Related Information: Details about your property, specific lawn care needs, service history, preferences, and any other information necessary to tailor our services to your requirements.
- Payment Information: When you make payments for our services, we may collect billing details. Please note that we use secure third-party payment processors, and we do not store sensitive payment card information directly on our servers.
- Website Usage Data: When you visit our site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our pages. This helps us understand website traffic and improve user experience.
How We Use Your Information
The information we collect is primarily used for the following purposes:
- To provide, maintain, and improve our services, including scheduling, delivering, and customizing lawn care to your property.
- To communicate with you regarding your service requests, appointments, updates, and to respond to your inquiries.
- To process payments for services rendered.
- To personalize your experience with our services and online platform.
- To send promotional offers, newsletters, or other marketing communications that we believe may be of interest to you, where permitted by law and in accordance with your preferences.
- For internal analytics and research to understand how our site and services are used, and to improve our offerings.
- To comply with legal obligations and enforce our terms of service.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, conducting our website, offering payment processing, or serving our clients (e.g., scheduling software, email marketing platforms). These parties are obligated to keep your information confidential and use it only for the purposes of providing services to us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets. We will notify you if such a transfer occurs and if it results in a different privacy policy.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or submit your personal information. These measures include using secure servers and encryption technologies where appropriate. While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Privacy Rights (GDPR and CCPA Compliance Principles)
While AG Lawn Professionals primarily operates within the United States, we uphold general data protection principles consistent with comprehensive privacy regulations such as the GDPR and CCPA. You have certain rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
Cookies
Our website, aglawnprofessionalsfl.com, may use "cookies" to enhance your user experience. Cookies are small files placed on your computer's hard drive by a website. They help us remember and process items in your service requests, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children's Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personally identifiable information from children under 16 without verifiable parental consent. If we become aware that a child under 16 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child's account.
Changes to This Privacy Policy
AG Lawn Professionals reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information. Your continued use of our services or our site after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Contacting Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
AG Lawn Professionals
11150 Black Willow Lane
Wellington, FL 33414